Timing and refunds

The 30 days is deemed to have begun on the date of the client’s first booking. The trial will run for 29 consecutive days from this date. All 30-day trials are payable up front any only refundable if the member requests a refund before their first session. Once the first session is complete the trial fee is non-refundable.

Cancellation

Clients are required to give 24 hours’ notice to cancel an appointment. Any appointments cancelled within this timeframe will be considered used.

Trial suspensions

Trials can be frozen if the client will be unable to attend the gym for one week or more during the 30 days. All suspensions must be requested within the first week of a trial. Suspensions can be given for seven or 14 consecutive days, and the suspended period will run consecutive to the original trial. Unless a suspension has been requested during the first week of a trial, sessions unused during the trial period cannot be carried forward, reimbursed or transferred to another individual.

Suspensions must be requested via an email to Georgey: georgey@hall-training.com.

Health

By undertaking the trial, the client confirms that he/she does not suffer from any health problems that would hinder exercise, or prevent him/her from engaging in exercise, or that would be detrimental or adverse to his/her health, safety or physical conditions if he/she did exercise. In case of any doubt, the client shall seek advice by a medical doctor, who should confirm ability to exercise.

Hall Personal Training has no obligation to perform a physical assessment or similar testing to determine the member’s physical condition. If an assessment is done at Hall Personal Training, it is for the sole purpose of compiling comparative data in order to track the client’s progress in a programme – no diagnostic information will be provided.

Liability

Each client of Hall Personal Training shall be liable for any property damage and/or personal injury caused by the client on the Hall Personal Training premises. It shall be the obligation of the client to pay for any costs involved upon presentation of an invoice.

Waiver of liability

Any and all use of Hall Personal Training’s facilities shall be at the client’s own risk at all times. The client shall not utilise any equipment unless he/she knows the appropriate usage. Hall Personal Training shall not be liable for any injuries, physical impact or damages to the client, or the property of the client, or be subject to any claim arising out of the use of the premises and/or of the equipment made available to the users.

Lost property or theft

Hall Personal Training does not take responsibility for loss or theft of any personal belongings.